Support
At Questica, we are committed to providing exceptional customer service. From implementation and training, to ongoing technical support, we form long-lasting partnerships with our clients that promote growth and success.
That is why you can depend on our support team to resolve any problems in a timely fashion. To contact us with any questions, simply call (877) 707-7755 or email: support@questica.com.
Implementation
Because our TeamBudget software is web-based, it will be installed on your network with minimal disruption. In fact, our budgeting solution only requires a single installation on your web server – meaning no installation on individual computers at multiple locations!
This single installation means TeamBudget:
- is immediately available to all designated users
- can be remotely accessed by designated users via the internet/intranet.
- creates one-point maintenance and upgrading from the single client web server
Questica’s commitment to the highest standard of customer service means we will ensure that your users quickly attain the highest lever of productivity. For users, this means:
- complete training for administration and general users is provided
- telephone and online support are available to customers
- online help is available from anywhere in the TeamBudget application
Help Desk
Because Questica is committed to our clients, we are available by phone or by e-mail. To reach Questica Technical Support, please call (877) 707-7755 or email support@questica.com. We can also provide your company with 24-hour service. To inquire about it, contact our Technical Support team. In order to respond quickly to requests, as well as share the latest software updates with clients, Questica can set up a live web conference. Not only does this allow us to address any concerns or resolve any problems, it means our customers don’t have to leave their computer – and face minimal disruption to their work day.
Online Conferencing
In order to respond quickly to requests, as well as share the latest software updates with clients, Questica can set up a live web conference. Not only does this allow us to address any concerns or resolve any problems, it means our customers don’t have to leave their computer – and face minimal disruption to their work day.